Return & Refund Policy

Our Commitment

At USA Trading Services Inc., your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help. Please read our policy carefully before initiating a return.

Eligibility for Returns

• Items must be returned within 7 days of the delivery date.
• Products must be unused, unopened, and in their original packaging.
• A valid proof of purchase (order number or receipt) is required.
• Perishable or personal hygiene products that have been opened are not eligible for return for health and safety reasons.

Non-Returnable Items

The following items cannot be returned or refunded:

• Opened personal care or hygiene products
• Items marked as "Final Sale"
• Gift cards
• Items damaged due to misuse or improper handling by the customer

How to Initiate a Return

To start a return, please contact us at info@usatradingservices.com with your order number and reason for return. Our team will respond within 2 business days with return instructions and a return shipping address.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–10 business days and credited back to your original payment method. Shipping costs are non-refundable unless the return is due to our error (wrong item, defective product).

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the item and packaging. We will arrange a replacement or full refund at no additional cost to you.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error. We recommend using a trackable shipping service. USA Trading Services Inc. is not responsible for items lost in transit during return shipment.

Contact Us

Questions about returns? Reach us at info@usatradingservices.com or +1 929-615-9383. We're happy to help.